Our Jira won´t load in Internet Explorer

Hello Atlassian,

 

one of our employees got problems by opening JIRA in Internet Explorer 11, and he wishes to use only this browser. In virtue of that I would like you to please to find me a solution for this issue. By opening the JIRA the browser tells the current browser does not support the JIRA. The exact version of it is: 11.0.10240.46683

 

jira ie problems.jpg

 

Thanks in advance

 

Kind regards

 

Kamil

 

3 answers

Hi Kamil, what version of JIRA do you have?

Hi Jakub, our JIRA version is 6.3.14

Hi

Can you make sure that the user has not enabled "Compatibility Mode" in Internet Explorer nor has he changed the browser's User Agent?

This can be easily checked by going to this site:

http://www.whoishostingthis.com/tools/user-agent/

Internet Explorer 11 by default should show Mozilla 5.

Here's how it looks on Windows 10:

Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

56 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot