Oups you have made a malformed request

Service INFORMATIQUE November 7, 2016

Dear support,

User aissatou.sankhare@scc.fr  is getting this  error message every time she is trying to connect to Jira.

I have administrator profile  (user "xxx" (xxx@scc.fr) / password = xx ) ; please let me know what to do to allow this user to connect again to JIRA ?

BR

Pascal Anello

2 answers

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2016

We're not support, we're end users like yourself.  You might want to raise this with https://support.atlassian.com

I've taken the liberty of removing sensitive info from your question, as I was able to work out your url and you gave me a username and password to work with...

0 votes
Ignacio Pulgar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 7, 2016

Besides what Nic has already said, please, proceed to change the password, as you have sent it to thousands of people wink

Suggest an answer

Log in or Sign up to answer