User firstname.lastname@example.org is getting this error message every time she is trying to connect to Jira.
I have administrator profile (user "xxx" (email@example.com) / password = xx ) ; please let me know what to do to allow this user to connect again to JIRA ?
We're not support, we're end users like yourself. You might want to raise this with https://support.atlassian.com
I've taken the liberty of removing sensitive info from your question, as I was able to work out your url and you gave me a username and password to work with...
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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