Ordering by Rank not giving expected results

When I create a filter for a specific project and order by Rank I get a different view to what I see if I just look at the backlog.  What should be sorting by to get the same view as the backlog?

1 answer

1 vote

Rank, with some caveats.  Ranks are relative values rather than attributes, and the backlog has some quirks.

Could you confirm that your filter is "project = X order by rank" to begin with, and then explain what the difference is between the board backlog and the filter results?

I started with project = X order by Rank and then also made not show epics or items that are done/closed etc. The result is correct for the first 3-4 items but then there are several items that appear at the top of a sprint called 'backlog' (we have several sprints above the backlog for planning purposes) and then the list is ordered correctly for another 4-5 tickets before it is wrong again. Does JIRA just order by rank when you view the backlog screen?

Sorry for the delay, didn't see the email! Yes, JIRA only orders by rank when you are looking at the backlog screen. Sort of. If an issue is planned into a Sprint, then it appears in that sprint, above the backlog. Everything NOT in a sprint will be ordered by rank - that's the whole point of the backlog screen, to allow the ranking. I'm not sure I understand what you're actually looking at here. I'd start with a couple of simple questions though 1) is the *backlog* in the right order? 2) are issues in each *sprint* in the right order *within that sprint*?

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,677 views 22 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you