The symbol is used to signify a JIRA Software project. There are separate symbols for Service Desk and Business projects. They're used to give the user a quick visual clue as to what sort of project they're looking at.
Currently there's no way to configure them through the JIRA UI.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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