Options to clear user cache

This question is in reference to Atlassian Documentation: JIRA Login fails with 'User exists but has no unique key mapping'

We are facing the problem mentioned in symptom 2 very often. Is there any way to clear the User-Cache, without restarting JIRA?

2 answers

1 accepted

1 vote
Accepted answer

No

Run below command on Server. It drops cache without restarting. It worked for us and Jira performance improved.

 

 sync; echo 1 > /proc/sys/vm/drop_caches 

Is there any impact on server(Jira), because of this command????

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 2 hours ago in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

17 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you