Options to clear user cache

This question is in reference to Atlassian Documentation: JIRA Login fails with 'User exists but has no unique key mapping'

We are facing the problem mentioned in symptom 2 very often. Is there any way to clear the User-Cache, without restarting JIRA?

2 answers

1 accepted

1 vote
Accepted answer

No

Run below command on Server. It drops cache without restarting. It worked for us and Jira performance improved.

 

 sync; echo 1 > /proc/sys/vm/drop_caches 

Is there any impact on server(Jira), because of this command????

No, there are no issues.

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