First of all, you need to create a Comment Screen if there isn't any in your JIRA instance yet. I suppose this is what is causing your problem.
In the admin section of JIRA, go to Screens and add a new screen. Name it "Comment Screen" and don't add any fields to it, like this:
Screen Shot 2016-10-01 at 13.13.50.png
I assume you already have found the workflow editor and have already found out how you can add a status and a transition to a workflow.
So, edit your workflow and in the workflow editor, select the Pass QA Checks transition. Click Edit and associate the Comment Screen with the transition:
Screen Shot 2016-10-01 at 13.17.37.png
Don't forget to publish your modified workflow when you're done. Should be working like a charm now.
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs