Open Screen on Transition

I have a transition that I want users to use for Pass or Fail QA checks. How can I prompt the user with a comments screens on a Fail QA transition? 

1 answer

1 accepted

This widget could not be displayed.

Hi Joshua,

First of all, you need to create a Comment Screen if there isn't any in your JIRA instance yet. I suppose this is what is causing your problem.

In the admin section of JIRA, go to Screens and add a new screen. Name it "Comment Screen" and don't add any fields to it, like this:

Screen Shot 2016-10-01 at 13.13.50.png

I assume you already have found the workflow editor and have already found out how you can add a status and a transition to a workflow.

So, edit your workflow and in the workflow editor, select the Pass QA Checks transition. Click Edit and associate the Comment Screen with the transition:

Screen Shot 2016-10-01 at 13.17.37.png

Don't forget to publish your modified workflow when you're done. Should be working like a charm now.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

203 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you