Open Issues in my project do not appear on board but appear on the board filter search. What happened?

In my project, the tickets that have been created and the resolution of tickets in Unresolved, but don't appear on board. The filter that is used for the board, returns tickets, but the board is empty. On a ticket, when I click Show on Agile Board, and error message appears saying that the ticket does not appear on any board.

Everything was fine until I've done a reindexing due to field confinguration change.

I have the same issues with the same tickets appearing in Portofolio.

1 answer

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Check your board's column mapping. Do you have the correct statuses mapped to the columns?

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