One of our users profile avatar pictures is not showing up

Picture chosen does not appear in the activity stream or anywhere else in the projects when accessing JIRA on the web, however we can see the picture he's chosen when accessing JIRA through the mobile app. Any suggestions on how to resolve this? Looks like it is only in IE, seems to work fine in Chrome.

1 answer

0 vote
Volodymyr Krupach Community Champion Dec 15, 2016

Clear the browser cache. If it does not help you make ask the user to re-upload the image and making sure to use jpg or png format.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

56 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot