One of our users profile avatar pictures is not showing up

Picture chosen does not appear in the activity stream or anywhere else in the projects when accessing JIRA on the web, however we can see the picture he's chosen when accessing JIRA through the mobile app. Any suggestions on how to resolve this? Looks like it is only in IE, seems to work fine in Chrome.

1 answer

This widget could not be displayed.

Clear the browser cache. If it does not help you make ask the user to re-upload the image and making sure to use jpg or png format.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

162 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you