Hello,
We use Jira Cloud and I'm looking for a way to notify a particular Slack channel when an issue type "Incident" is created in any of our projects. Is there a way using the Jira connector to look at all of our projects instead of just a particular one?
Hi Ryan
We can use the webhook feature in JIRA to achieve that, kindly refer our Managing webhooks and Slack Incoming Webhooks documentation.
Basically, we should create a Webhook in JIRA pointing to Slack endpoint with the following configuration:
Event: Issue Created
Event JQL filter: issuetype = incident
This should notify Slack for all issues created under issue type "Incident" in all JIRA projects.
Hope it helps! :)
L.F
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