Notify Slack when 'Incident' Type is Created in Jira

Ryan Snyder June 4, 2018

Hello,

We use Jira Cloud and I'm looking for a way to notify a particular Slack channel when an issue type "Incident" is created in any of our projects.  Is there a way using the Jira connector to look at all of our projects instead of just a particular one?  

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Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2018

Hi Ryan

We can use the webhook feature in JIRA to achieve that, kindly refer our Managing webhooks and Slack Incoming Webhooks documentation.

Basically, we should create a Webhook in JIRA pointing to Slack endpoint with the following configuration:

Event: Issue Created
Event JQL filter: issuetype = incident

This should notify Slack for all issues created under issue type "Incident" in all JIRA projects.


Hope it helps! :)

L.F

Ryan Snyder June 5, 2018

Awesome, thank you!  Giving it a try now!

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