I'm completely new to Jira, and I'm searching notifications settings to learn how to alert users that a task has been assigned to them as well as create alerts when due dates are approaching (for example, send alert 3 days prior to due, and alerts when task officially past due). I'm find some threads on how to insert text to get the system to complete this task, but I'm unsure what to do with those suggestions.
Any help is appreciated!
To alert users when they are assigned, you need to set up JIRA Notification Schemes and add Assignee to the Issue Assigned event type in the notificaiton scheme.
To alert them when issues are aproaching due date, you need the below steps:
"2d", returns the issues that are due in two days
I do not know where to find the below:
- add "Schedule Issues" permissions to the users you expect to set the due date
Hi Robert, please go through this page in the docs: https://confluence.atlassian.com/adminjiraserver071/managing-project-permissions-802592442.html
Schedule Issues is mentioned in the list of permissions.
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