Not able to run Jira in HTTPS

Hi Team,

We are trying to run our Jira Stage server(Test Server) on HTTPS for the first timeand we are failing in it by getting:

This site can’t be reached

This is what am getting in the Catalina.out log file:

Jan 10, 2017 6:26:51 AM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["http-bio-8090"]

Jan 10, 2017 6:26:51 AM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["http-bio-8443"]

Jan 10, 2017 6:26:51 AM org.apache.catalina.startup.Catalina start

INFO: Server startup in 70660 ms

log4j:WARN No appenders could be found for logger (com.amazonaws.jmx.spi.SdkMBeanRegistry).

log4j:WARN Please initialize the log4j system properly.

log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.

2017-01-10 06:27:07,069 atlassian-scheduler-quartz1.clustered_Worker-4 WARN      [service.scheduler.jobs.PurgeHistoryJob] JEMH is configured to NEVER purge auditing data.  This *will* consume all your local disk storage at a rate dependant on the mail volume you receive, consider a value that is appropriate for your volume, use your mailserver to forward archive copies of mail, dont clog JIRA up!

We have configured our server.xml as required with valid key in jks format and set the password as well.

Could you please help us if fixing this issue as we are planning to implement same in the production as well asap.

vhost config:

NameVirtualHost *:80


<VirtualHost *:80>
ServerName jira.stage.deloittecyber.net
ProxyRequests Off
ProxyPreserveHost On

<ProxyMatch http://jira.stage.deloittecyber.net>
Order deny,allow
Allow from all
</ProxyMatch>
ProxyPass / http://blvmts2l07.snetbl.com:8090/
ProxyPassReverse / http://blvmts2l07.snetbl.com:8090/
</VirtualHost>

<VirtualHost *:80>
ServerName jira.mts.stage.deloittecyber.net

ProxyRequests Off
ProxyPreserveHost On
<ProxyMatch http://jira.mts.stage.deloittecyber.net>
Order deny,allow
Allow from all
</ProxyMatch>
ProxyPass / http://blvmts2l08.snetbl.com:8080/
ProxyPassReverse / http://blvmts2l08.snetbl.com:8080/
</VirtualHost>

server.xml config:

<Service name="Catalina">

<Connector port="8090" acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="200" minSpareThreads="25" protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true"/>


<Connector port="8443" protocol="org.apache.coyote.http11.Http11Protocol"
maxHttpHeaderSize="8192" SSLEnabled="true"
maxThreads="150" minSpareThreads="25"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLS" useBodyEncodingForURI="true"
keyAlias="jira" keystoreFile="/opt/atlassian/apps/jira/jira.jks" keystorePass="changeit" keystoreType="JKS"/>

Please let me know if i am doing anything wrong. 

Nikhil Kumar

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