Not able login to JIRA


Not able to login to JIRA since the SAML plugin is expired a trial version is used. How to fix the login issue. Not even able to login as administrator.

Please help on this.


2 answers

Try changing your password, but if that doesn't work and no-one can login, you'll need to open a critical support ticket at


0 vote

You should be able to fall back on the internal directory - it's good practice to leave an admin in there, even if it totally disabled.

You can use to get back into it.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

86 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you