Not able login to JIRA

Hello,

Not able to login to JIRA since the SAML plugin is expired a trial version is used. How to fix the login issue. Not even able to login as administrator.

Please help on this.

 

2 answers

Try changing your password, but if that doesn't work and no-one can login, you'll need to open a critical support ticket at support.atlassian.com.

 

0 votes

You should be able to fall back on the internal directory - it's good practice to leave an admin in there, even if it totally disabled.

You can use https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html to get back into it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

391 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you