No project boards are accessbile, solution?

One day everything is fine. Come back the next day and none of the project boards are accessible.

We basically have 1 user. Me.


The last operations I took were to create 5 tickets on a Kanban board for one project (other project hadn't been viewed or touched in 2 weeks) and moved one of those tickets to In Development.


Now the board isn't accessible. If i view it, I get a screen with Navigation header and the basic Atlassian after the content or space in between. The navigation bar will not work on this defunct board screen (clicking Projects, Issues, etc.... causes NOTHING to happen...doesn't open the menu...doesn't do anything).


Anyone else have this issue? I've re-indexed twice. No change.

1 answer

0 vote
Steven Behnke Community Champion Sep 09, 2016

It sounds like your JIRA Software license expired. Please open a ticket with Atlassian Support for a faster resolution, they can actually see the status of your site.


Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

50 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot