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No email to Try Jira for Freee

Hi

I got no email to verify the Try for free service, tried to login wouldn't take my new login even though my username and password are correct. Can Atlassian kindly support please as I can't register with your demo try for free service. This is the second time this has happened. 

Something is not working today Halloween!

Thanks

Brian 

1 answer

0 votes
Andy Heinzer Atlassian Team Nov 02, 2018

Hi Brian,

Are you looking to demo a Jira Cloud site?  Or were you interested in hosting Jira on your own server?

Could you let me know what specific URL you used to do this signup?  If this is a Cloud site, could you let me know what URL you selected (ie.  example.atlassian.net), and the email address you entered in that signup form.   I will look to see if there is some problem with sign ups in general (although I have not found any reports of that yet) or perhaps there is something wrong with your specific account.  

For signing into Atlassian Cloud sites, you can actually first sign into the https://id.atlassian.com site.   From there, visiting your Cloud URL will automatically log you into that site with those same credentials.  Perhaps test to see that you can sign into that page first successfully.

Please let me know the results.

Andy

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