Hi,
When a JIRA Issue is Logged we have a custom field name "Customer". So if that issue is reported by multiple customer, the number of customers keep adding on in that filed. Now I want to fetch the issues bases on number of customers more than 1. Basically I want to find out the issue in JIRA who have more than one customer.
Regards
Deepak
Hopefully you are using a select list and not a free form text field. If so you can either use ScriptRunner or create your own plugin to create a calculated field on the number of customers. It should be pretty basic, fetch the customfield, get its value, get the length or size returned.
If using a free form text field, all bets are off. You could use a splitter and hope the users used the same characters to split values.. but wouldn't trust any free text field for this.. To many ways to spell/capitalize/acronym,"space/dash/underscore" the same customer.
You should look intog Scriptrunner or another suitable plugin to be able to increment the data you want to look at. Example a custom field called number of customers that you can filter on.
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