MySQL administration for JIRA software

We have a trial version for now to test MySQL as DB for JIRA software.  port 3306 not working as expected, then I cannot access the database, however the site running very well.  

I wonder -

  1. in DB level, where to get a list of tables for what purpose , any reference guide somehwere ?
  2. to connect MySQL by default port 3306 , is there anything I can check to ensure this port is accessible ?
  3. if mapping over some data from another source into MySQL JIRA, use the interface or use DB backend insert/modify , which do you suggest, please ?

2 answers

1 vote
Fadoua M. Boualem Community Champion Nov 01, 2017

Ok when you say site running well, it is a bit confusing. Because if you connected the DB to JIRA then some issues your are mentioning above shouldn't happen.

What are the steps you took to connect the DB to your JIRA instance?

Did you configure you DbConfig.xml file?

https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html

DB access just by a DB tool, such as DBVisualizer.

the problem is the port 3306, we cannot see it active to respond, however, the site running as expected

JIRA instance is working as expected, no issues so far.

didn't touch DBConfig.xml , should I modify anything ? 

the mysql folder on server containing some configuration files, which set 3306 as port.

Fadoua M. Boualem Community Champion Nov 01, 2017

You want to make sure that the DbConfig file has the exact settings, DB name and all the other details.

0 vote

Please, forget the database.  You can't write to it safely, and "safely" is going to take you months, if not years, to work out and prove.

It's also designed (well, grown up as anyway) as a data store.  SQL is the single worst possible way to report on issue data.

Use the API to do all writes and most reads.  That means going through the front-end UI, the REST interface or add-ons.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 9 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

33 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you