My Jira isnt fully starting

This question is in reference to Atlassian Documentation: Installation Troubleshooting Guide

>> sudo service jira start

To run JIRA in the foreground, start the server with start-jira.sh -fg
executing using dedicated user: jira
.....
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.IMMMMMM. .NMMMN. .MMMMMN,
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Atlassian JIRA
Version : 7.1.9


If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide


Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Using CATALINA_BASE: /opt/atlassian/jira
Using CATALINA_HOME: /opt/atlassian/jira
Using CATALINA_TMPDIR: /opt/atlassian/jira/temp
Using JRE_HOME: /opt/atlassian/jira/jre/
Using CLASSPATH: /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar
Using CATALINA_PID: /opt/atlassian/jira/work/catalina.pid
Existing PID file found during start.
Tomcat appears to still be running with PID 2149. Start aborted.
If the following process is not a Tomcat process, remove the PID file and try again:
UID PID PPID C STIME TTY TIME CMD
jira 2149 1 34 21:30 ? 00:02:31 /opt/atlassian/jira/jre//bin/java -Djava.util.logging.confi
>> service --status-all

[ + ] acpid

[ + ] apache2

[ - ] apparmor
[ ? ] apport
[ + ] atd
[ ? ] console-setup
[ + ] cron
[ - ] dbus
[ ? ] dns-clean
[ + ] friendly-recovery
[ - ] grub-common
[ ? ] irqbalance
[ ? ] jira
[ ? ] killprocs
[ ? ] kmod
[ ? ] mysql
[ ? ] networking
[ ? ] ondemand
[ - ] openbsd-inetd
[ + ] postgresql
[ ? ] pppd-dns
[ + ] procps
[ + ] proftpd
[ ? ] rc.digitalocean
[ ? ] rc.local
[ ? ] redis_6379
[ + ] resolvconf
[ - ] rsync
[ + ] rsyslog
[ ? ] screen-cleanup
[ ? ] sendsigs
[ + ] ssh
[ - ] sudo
[ - ] tomcat7
[ + ] udev
[ ? ] umountfs
[ ? ] umountnfs.sh
[ ? ] umountroot
[ - ] unattended-upgrades
[ - ] urandom
[ - ] x11-common

1 answer

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Steven Behnke Community Champion Sep 13, 2016

Tomcat appears to still be running with PID 2149. Start aborted.
If the following process is not a Tomcat process, remove the PID file and try again

Make sure there is no running JIRA process first. There's clearly another process running already.

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