Hi - Multiple users are experiencing an issue where they get redirected to the dashboard page when attempting to go to specific pages. For example:
User A is a jira-software user and is trying to access a ticket via a direct link to that page. She gets redirected to the dashboard when clicking the link. She can, however, access other tickets on that same project.
User B is an admin and jira-software user. She is trying to access the user management page, but is redirected to the dashboard. She was able to access this page just fine last week.
This is with JIRA on-prem.
We attempted a re-index, which corrected this issue previously (A few weeks ago another user had the cannot access ticket and redirected to dashboard issue), but it is not fixing it this time.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs