I moving issues from one project on instance A(cloud) to another B(cloud). The projects are almost similar in these 2 instances. I exported issues from one instance and using "System/External System Import" on another instance I imported (files format - csv.)
But I found that attachments and comments are missing on new instance B. I do not have many imported tickets, so I manually moved attachments, but how to copy comments from one to another instance?
I used this plugin to export issues with comments
But now I have problem that when I use "External import" than I do not have "comments" fields in instance B JIRA for mapping with instance A Jira.
What could be the problem?
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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