Move license between instances

We are running two JIRA instances with different size licenses. Due to organisational reasons we want to swap the licenses. Can you advise on the correct procedure?

Instance A: 25-user
Instance B: 50-user

after the switch we want to have

Instance A: 50-user
Instance B: 25-user

Thanks.

1 answer

1 accepted

Bernd,

 

The easiest way is to swap a copy of each license to the other server.  I would copy each license to Notepad or other simple text editor then paste a copy of each license to the other JIRA instance and then click update.  This assumes you have administrator privileges.

 

Regards

 

Bryan

Thanks Bryan, everything worked fine.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

117 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you