we are trying to export information from JIRA Cloud to a new JIRA Server. We have followed the intructions but we have some problems:
What can we do in order to test successful the server versio of Jira?
Many thanks in advance,
Errors are now being generated even when we do a JIRA cloud backup without attachments (see screenshot bellow).
Screen Shot 2016-09-27 at 10.33.33.png
We have made several attempts to restore the old backup (generated yesterday) on your JIRA server and all of them failed.
We tried to create a database both in mysql and postgres.
With mysql we got the folling error:
Screen Shot 2016-09-27 at 13.40.34.png
After which we tried to remove the invalid characters as advised at https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html
For some reason, one time we ended up with a 500 error and had to start over (see screenshot bellow)
Screen Shot 2016-09-27 at 16.03.43.png
With postgres the problems continued occur and we got the 500 error once again.Screen Shot 2016-09-27 at 16.03.54.png
Your help would be much appreciated.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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