Make a clean reinstall on a new box

Hi guys,

I purchased a JIRA server + agile license several months ago and installed a 64 bit linux JIRA server(version 6.4) in my local box. Now I am planning to uninstall it and make a clean reinstallation of a 32 bit linux JIRA server(version 6.4) on a VPS. 

The problem is when I was configuring via browser. The setup wizard told me the license is not valid. 

Because I will only have one instance of JIRA running, I think it should be legal to use the current license.


Any suggestions are welcome. Ta



2 answers

1 vote

The licence you have is tied to a server ID.  The new server should give you a server ID as you go through it, and you can put that into your my.Atlassian account to get a new valid licence key, but if you've missed that, it's not too important - complete the installation with an evaluation licence and then go back and update the server ID later in your account to get the new key.

As for the legality, you're right - you can run one production instance with your licence.  The server ID is a way to restrict it to one server at a time.  But, you can also use your development licence to run dev/test/disaster/upgrade/re-platform systems.

Hi Nic,

Really appreciate your help. Now it is working properly. Have a nice weekend mate

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

37 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot