List of Component/s missing in Project Settings

Benjamin Lovelace June 16, 2016

Yesterday I applied the Component/s field to a projects subtask - Create screen and Edit/View screen. Only option added to list is "Next Release Update" (default=None). I then updated one subtask to "Next Release Update". Everything seemed good. Today I want to add more options to the Component/s list; and when I go to Project Settings Summary, the Component selection I added is shown. But when I click on Components on the left side menu, the Components screen comes up blank???

image2016-6-16 12:31:12.png

image2016-6-16 12:32:16.png

The Components screen still shows up normal in other projects.

2 answers

1 vote
Nic Brough -Adaptavist-
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June 16, 2016

I'm afraid you're going to need to explain what you mean by "access" and "component properties", and then explain what you're expecting to happen.

Benjamin Lovelace June 16, 2016

Accidently posted too soon...

Nic Brough -Adaptavist-
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June 16, 2016

Oops smile

I'm with Petar on this one - something looks broken, and I'd like to see what the logs have to say about it.

Benjamin Lovelace June 16, 2016

It's cloud base...would it be this Audit Log?

image2016-6-16 16:20:3.png

Nic Brough -Adaptavist-
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June 16, 2016

Ah, sorry, no, we're interested in the application logs.

Those aren't accessible to Cloud users, only Atlassian support can see them, so I think this needs to go to them to investigate!

Benjamin Lovelace June 16, 2016

That was my fear.

Thanks!

Benjamin Lovelace June 16, 2016

Ah, wait....I was on IE11. Now when I go in through Chrome, it works just fine!

image2016-6-16 20:19:46.png

0 votes
Petar Petrov (Appfire)
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June 16, 2016

Check the atlassian-jira.log file for errors when you open the Components tab - I think there is something wrong with the project configuration.

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