License of a product after JIRA 3 up to Jira latest?

Tony Montana
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February 24, 2016

What happens to the license upon transition to the latest version of a product? After all in JIRA 3 the license for use, but not for users

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Nic Brough -Adaptavist-
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February 24, 2016

Although the licence model changes in JIRA 7, the actual use of licences does not change a lot.  You still buy a licence for a certain tier of users and apply it by going into Admin -> licences.

A licence for JIRA 3 will work for all later versions of JIRA too, including JIRA 7 Core.  If you have a JIRA Agile licence, you can apply it to JIRA 7 Software (same if you have got Service Desk)

We have no way of knowing how many users you have licences for - check the licence screen or system info screen in your JIRA, or look at your my.Atlassian account.

Tony Montana
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February 25, 2016

Licence Info: 

JIRA Enterprise: Commercial Server

this end.?

 

Nic Brough -Adaptavist-
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February 25, 2016

What does the rest of the screen say about the licence numbers?

 

Tony Montana
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February 25, 2016

@Nic Brough [Adaptavist] 

JIRA v3 -> System -> System Info -> 

License Info

  Date Purchased 
  License TypeJIRA Enterprise: Commercial Server
  Maintenance Period End Date 
  Maintenance Status 

end.

Nic Brough -Adaptavist-
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February 25, 2016

That's not right, JIRA 3 shows you all of those fields and the numbers of users in the system info page (I'm looking at one now!)

You could also try user admin -> users - I think that shows you "you have X users, of which Y are counting towards your licence".  But I'm not sure what version that was implemented in.

Also, the licence screen will show all the information including numbers.

Tony Montana
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February 25, 2016

Sorry, just 4 this fields (

Nic Brough -Adaptavist-
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February 25, 2016

What about the other two places?

Tony Montana
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February 25, 2016

@Nic Brough [Adaptavist]

  1. Powered by Atlassian JIRA the Professional Issue Tracker(Enterprise Edition, Version: 3.13.4-#354)
  2. Users -> User Browser : just  see users list
Nic Brough -Adaptavist-
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February 25, 2016

No, not the footer, look at the licence screen.

Tony Montana
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February 25, 2016

@Nic Brough [Adaptavist]

Only 

JIRA v3 -> System -> System Info -> 

License Info

Nic Brough -Adaptavist-
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February 25, 2016

No, look at the licence screen in admin.

Tony Montana
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February 25, 2016

@Nic Brough [Adaptavist]

2016-02-25_17-26-40.png

MattS
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February 25, 2016

Nic, that may be what was seen way back when JIRA had an enterprise, commercial level. Before the newest round of license changes

Tony Montana
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February 25, 2016

@Matt Doar [ServiceRocket]

Hi. What will be with the license now if I enter it into JIRA 7?

Nic Brough -Adaptavist-
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February 25, 2016

I could have sworn there was a licence link in version 3's admin menu.  Otherwise there was no way to add users to it

Anyway, you should still be able to see the numbers licenced in the system info screen - I don't know why you have blank and missing fields in there. 

More to the point, you should also be able to see the numbers in your my.Atlassian account when you go to get the key to put into JIRA.

Your current key will not work for JIRA 7 - the format of the keys changed, and you need to generate a new one.  (You'll need to do that as you step through the versions as you upgrade anyway)

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Vasiliy Zverev
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February 24, 2016

Licencing strongly changed for JIRA 7. See detailed information here: https://confluence.atlassian.com/migration/jira-7

Tony Montana
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February 24, 2016

site is down. Maybe tell me, what happens to the license? JIRA 3 the license is how many users?

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