after upgrading from Verion 8.8.0 to 8.14.0 we are asked to enter the new license. I copy the license from our serviceportal and inserted it. After that a reboot is required. And then I am asked again and again to enter a valid license.
have you have the chance to have a short look into log file (I'd give atlassian-jira.log and/or catalina.out a try) if there is something specific logged?
Have you made sure the license is valid for the installation you are upgrading?
Normally Jira behaves at upgrade like you discovered when license is out of date.
Please be noted you are currently on Community - users are helping users on a voluntary basis (it is not actually 'support') and we do not see your licensing details.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events