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Label tag on New Jira issue view Edited

While trying to label an item, field not showing.

Also tried editing Issue layout but couldn't find it -


Any thoughts?

3 answers

1 accepted

2 votes
Answer accepted

Hello Adriana,

Please, perform the following steps and check if it displays the label field in your issue view:

- Navigate to your project > Project Settings > Screens

- Click on the view/edit screens of your project and add the label field to it:

Screen Shot 2019-02-19 at 15.00.08.png

We will be waiting for your answer.

Shows now! Thanks a lot for your assistance @Petter Gonçalves!

You are welcome, Adriana!

Have a nice week.

1 vote

Hello Adriana,

Can you please confirm if you are using JIRA Server? Also, are you using Classic or Next-gen projects?

Also, Can you please confirm if you are an administrator on this project?



The Labels are properly displaying for me in my personal JIRA instance, so I can clearly tell you that this is not a lack of JIRA application:

Screen Shot 2019-02-13 at 18.44.34.png

That been said, can you provide us with screenshots of the steps you are taking to add the label to the issues and the screen where the filed is not displaying?

About this sentence:

Also tried editing Issue layout but couldn't find it -

What kind of Edit issue layout you are talking about? Are you meaning the change from the new view to the old view?

If this is the option you are looking for, you just need to click in your profile picture > Personal settings > Turn off the lab feature.

We will be waiting for this information.


Screenshot of displayed fields: 

  • Image 1
  • Image 2

Please note Screenshot # 2 shows the Search bar showing no results for "Label" within the page.

Other questions:


 Image 1.


 Image 2.


 Image 3.Capture3.PNG

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