I just created a JIRA wallboard. It runs fine on my own computer, but when I try to run it on another computer (same JIRA user, same browser, same OS) it doesn't run. Nor does it give me any errors to troubleshoot. It just shows a black screen with a blue "play" triangle. Am I missing some kind of browser plugin?
Browser: IE11
OS: Windows 8
JIRA Version: 6.3.15
Hi Judy,
Wallboard does not require any plugin. Did you try to have a look to the browser's console (F12) on the machine with the problem?
Cheers,
Fred
Thanks for the tip, you put me on the right path. The non-functioning browser was displaying in Document Mode 7, while the functional was using Edge. I switched over to Edge in the second browser and now it's working fine.
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