Jira v 7.05 users cannot login after removal of old DC.

Last night i demoted an old dc on my network.  Thought i had redirected everything before hand, forgot about jira.  User are unable to login today with  "Sorry, and error occurred trying to log you in - please try again"

I successfully changed the /etc/resolv.conf to a new dns server, but i am unsure where to change the AD server it is looking for.  As far as i know (only been here 5 weeks or so) there is no default user login for this that will give me root access and let me change the setting from within jira.

1 answer

Thank you!  i was not sure if this document was relevant still, but it did work once i figured out the particulars for our environment.

No problem.  I've been there so many times, the url is top of my Atlassian bookmarks.  (I have a horrid feeling I can actually remember the entire salted/hashed string for "sphere" without having to copy and paste it from there too!)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

222 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you