..PFA request which we have got from the user.
User is looking minor changes in REOPEN option to be change to 48 hours instead of 4 days in JIRA toolI. n current scenario JIRA is using 4 days.
Please note that the ticket will be automatically closed by the system after 48 hours, if there is no action from your side.
could you please help us in resolving this issue
That is something you have configured in your JIRA, it's not something we can help you with. Your JIRA administrators have set it up, you'll need to talk to them. (Could be a service, an Automation plugin trick, or a 3rd party add-on providing a script)
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot