It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira tool issue

Manish Singh Feb 23, 2016

Hi Team,

..PFA request which we have got from the user.

User is looking minor changes in REOPEN  option to be change to 48 hours instead of 4 days in JIRA toolI. n current scenario JIRA is using 4 days.


Please note that the ticket will be automatically closed by the system after 48 hours, if there is no action from your side. 

could you please help us in resolving this issue


1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Feb 23, 2016

That is something you have configured in your JIRA, it's not something we can help you with.  Your JIRA administrators have set it up, you'll need to talk to them.  (Could be a service, an Automation plugin trick, or a 3rd party add-on providing a script)

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

670 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you