Jira rest api get stuck

Hi,

 

I am using java rest api.

sometimes when I try to get Issue info the call is stuck and I dont get any answer.

I try to put timeout on the method so it will not get stuck and I got the following error :

14:10:04 INFO: Cannot get issue: com.atlassian.jira.rest.client.RestClientException: com.sun.jersey.api.client.ClientHandlerException: java.lang.IllegalThreadStateException: Interrupted while waiting in MultiThreadedHttpConnectionManager

 

I give it 60 seconds timeout.

What can cause it that I dont get answer for 60 seconds?

I try it in loop but once it is not working it is not working any more.

I have method getIssue that get key and return the Issue.

Do I need to create the rest client once or every time in the function ?

 

1 answer

Are you running against a mod proxy'ed JIRA instance? If so try to bypass the mod proxy by hitting the native ports. Are you sure the timeout is set in seconds and not milliseconds? I see a mixture of s/ms in Jira, do you see it wait for a minute before aborting?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

461 views 1 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot