Jira plugin work differently when machine/environment change,.

[Leena Prism]

on developer environment machine jira plugin smoothly run , but when i tried to run same plugin on other machine (which is not having developer environment(atlassian sdk)). I got 404 error. 

here I am adding log :

batch.js?agile_global_admin_condition=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true:9

GET  http://localhost:8080/jira/rest/pde/1.0/globalValues?_=1503663018720 404 ()

XMLHttpRequest.send @ batch.js?agile_global_admin_condition=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true:9

getGlobalSetting @ updateGlobalSetting?message=success:580

(anonymous) @ updateGlobalSetting?message=success:583

and My source code is :

var pluginDataStorageUrl = "/jira/rest/pde/1.0/";
var userNamePluginUrl = pluginDataStorageUrl + "globalValues";
console.log("globalparam----------",userNamePluginUrl);
// getting global setting from plugin-data-storage +"?_=1503663018720"
function getGlobalSetting() {
var xhttp = new XMLHttpRequest();

xhttp.open("GET",userNamePluginUrl, true);
xhttp.setRequestHeader("Content-Type","application/json; charset=utf8");
xhttp.onreadystatechange = function() {

if (this.readyState == 4 && this.status == 200) {
document.getElementById("plugininfo").style.display = "block";
var globalData = JSON.parse(this.responseText);
console.log("--globalData-----",globalData);

$("#cloudurl").val(globalData.cloudurl);
$("#username").val(globalData.username);
$("#password").val(globalData.password);
$("#accessCode").val(globalData.accessCode);
$("#linkFormat").val(globalData.linkFormat);

$('#urlspan').html(globalData.cloudurl);
$('#userspan').html(globalData.username);
$('#codespan').html(globalData.accessCode);
$('#passspan').html(globalData.password);
$('#linkspan').html(globalData.linkFormat);
}
else if(this.readyState == 4 && this.status == 404){
document.getElementById("plugininfo").style.display = "none";
}
}

xhttp.send();
}

[Fadoua]

@Leena Prismwhich plugin are you having this issue with?

[Leena Prism]

jira plugin which is design to integrate with topteam cloud and read data from topteam cloud to jira.

[Fadoua]

@Leena PrismAre you a jIRA Cloud user or JIRA Server? if server what version?

[Leena Prism]

I m using Jira server of version 7.2.2

[Leena Prism]

JIRA Server v7.2.2

[Alexey Matveev]

The error means that the page, which you request in your code, can not be reached from the other machine. Kindly make sure that you can access the link from that machine.