Jira neu starten - Jira Restart?


Hello, I took over the system from my predecessor and know myself not from hence .

The problem :

Active Directory users can not log on. I suspect JIRA no longer working properly.

I did the following without success :

sudo su

cd /opt/atlassian/ira/bin

Service jira stop

Service jira start


and also I 've tried :

/Etc/init.d/jira stop

/Etc/init.d/jira start


Both unfortunately without success :/

Can someone help me? Thank you.

 

################

 

Hallo, 

ich habe von meinem Vorgänger das System übernommen und kenne mich damit gar nicht aus.

Das Problem: Active Directory Nutzer können sich nicht mehr anmelden. Ich vermute JIRA läuft nicht mehr richtig, 

 

Ich habe folgendes ohne Erfolg gemacht:

sudo su

cd /opt/atlassian/jira/bin

#service jira stop

 #service jira start

und auch das habe ich probiert:

#/etc/init.d/jira stop

#/etc/init.d/jira start


Beides leider ohne Erfolg :/


Kann mir jemand helfen?

Danke.

1 answer

0 vote

As an admin, go to Admin -> User directories and check the status of the active directory connection.  If that is not working, you will need to work out why and re-enable it.  If it does say it is working, then you'll need to look at permissions and the groups that can log in.

In both cases, reading the <JIRA home>/log/atlassian-jira.log may tell you a lot about what's gone wrong.

2.png
this is my result .

That tells us that there is probably an issue with your LDAP connection timing out, and you need to check the timeout you've set is valid for the response time of your LDAP connection.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published yesterday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

428 views 5 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you