Jira license downgrade

Hi all!

We would like to downgrade our JIRA license from 500 to 250 users.

Is this possible without renewing our maintenance since it expired?

We need to buy some plugins but want to go fo lover tier price.

Can Atlassian just issue new license key without maintenance renewal?

 

2 answers

Karlo, Please email directly to: sales@atlassian.com. They will better advise you on this matter. 

Your activity is currently limited because you've commented, answered or asked a question 1 times in the past 24 hours. These limits apply until you earn 3 points, then you can ask, answer and comment as much as you like.

Hi Abdoulaye,

I did and I got this answer that maintenance needs to be renewed with lover tier price for maintenance.

But this is insane in my opinion. We are going here aginst us and that should not be a problem for Atlassian.

If someone wants do downgrade valid license why he has to pay for it?

All I need is new license key for 250 user license.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published 35m ago in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

110 views 3 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you