Jira issue is visible in project board but not through the link in dashboard

A new issue is created in a brand new project in JIRA.

With this link the "issue" should open but it doesn't open.

http://myserver:8080/browse/TEST-1

Below is screen print of how it appear when the above link is clicked

image2016-9-28 15:53:18.png

 

However same issue is visible in project board as shown below:-

 

image2016-9-28 16:12:7.png

1 answer

0 votes

Two very quick things

  1. Could you re-index the project and try viewing the issue and the board again?  (Projects have a re-index option near the top right in the admin settings for it)
  2. Do you have any add-ons or hacked-in javascript that might be altering the display?

I just re-indexed the project, but no success.

The new project is created in a new installation of JIRA . There are no extra add-on installed.

Also there are no script and I tried by cleaning browsers history and temporary internet files.

Ok, there's something badly broken in that display picture, but the only time I've seen it is when you've got a broken index or very broken javascript hacks.

I'd like to have a look at the page (view issue) with a browser dev tool, to see exactly what is on the page and why there's no gap between the header and footer - that might show something.  But if not, then I'd take this one to Atlassian support at https://support.atlassian.com

Yes, I just saw there is a bad request in chrome console.

image2016-9-29 11:50:6.png

 

Now when I opened the bad request url in the browser, the json data says, the issue no longer exist.

image2016-9-29 11:51:5.png

I think, I  should open Atlassian support as you already suggested .

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