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Jira is not sending e-mails.

It gaves this message: Errors      The error was: javax.mail.AuthenticationFailedException: 534-5.7.14 <https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbsY 534-5.7.14 YOzZffEgl7Hf-9W6Vhgy55F-VtIxAhBEeAjeZk8XG when I try to send mail.

 

When I try to Test the connection from Outgoing Mail - I got this message:

 

Unfortunately no connection was possible. Review the errors below and rectify:

  • AuthenticationFailedException: 534-5.7.14 <https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbvL 534-5.7.14 UnMtLC9CR-hYjMqLhtQUupMCOb3IIlRSF_ZeCohFbKGsCaJ5gfudQet18FxV2kYLL1IcRT 534-5.7.14 C_JCtEUcsI4g35cMMqBabv4wMj5EF4XSVuSQcmuPCXGTthhsBDt-cONJr1UyVciGA4ulBn 534-5.7.14 BDzn5oftT4OtFk6FRvEEQZrI1tbcs2l0jzb8uY_YIFDBDJimopH3nMZOIOM0xBCXma5PvD 534-5.7.14 RLOWrN9GV8cE7C15OvLxXkf9cHXKE> Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 b12sm39474485wmb.0 - gsmtp

 

Pls, any ideas ?? Thank you!

2 answers

1 accepted

3 votes
Answer accepted

Hi,

type gg and type smtp server

there you will have smpt server configuration check if there everything is ok and send test email

Hi Michael

Thank you very much!

I did everything  - and still can't send an e mail.

Do you think that there is a connection between  this problem and the fact that the licenses are expired?

 

JIRA license? If so you will not be able to send email and create new issues

I have the same problem. My version jira 8.6.1

Pls help :) 

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