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Jira does not create an issue when subject line is empty

Dave Jenkins
Dave Jenkins April 8, 2016

We have configured JIRA to create an issue for messages sent to our helpdesk; however, it does not create issues for messages with an empty subject line.  Is there a way to configure JIRA (cloud) to handle messages with empty subject lines?

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Ignacio Pulgar
Ignacio Pulgar
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April 8, 2016

I don't think so, but maybe you can set a one-character summary via a post function on the first transition (the arrow which starts from the grey circle in the workflow).

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