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Jira Service Desk Cloud support SSO?

we are considering adding Jira Cloud Service Desk to the Atlassian products we already use. but have questions to answer for due diligence: 

1) does Jira Cloud support Single Sign On? Is there documentation to support the setup? 

2) can we as local administrators control minimum password complexity? are there any restrictions on complexity e.g. prohibited characters / pw max length etc?

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John Funk Community Leader Mar 17, 2020

Hi Adrian - Welcome to the Atlassian Community!

1) Atlassian has a product called Atlassian Access to that can to SSO to JSD Cloud. You can find more info here: https://www.atlassian.com/software/access

2) That's not something I am familiar with, but if you are doing it through SSO, I would think the front end client would handle that. 

SSO would take some time to set up given current strain on our systems. meeting organisation min. password complexity would allow us to proceed for a short period without SSO 

John Funk Community Leader Mar 18, 2020

Take a look here then and see if it helps.  :-)

https://confluence.atlassian.com/cloud/password-policies-938859739.html

@adrian moylan  beware the cost of adding SSO...for 10 agents and 500 users it increases the cost 7X.

JSD w/o SAML

10 agents @ $200/yr + 500 users = $2000/yr

+ SAML

500 users @ $2/mos = $12,000/yr

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