i'm facing problem it wasn't exist,
Example some one changed the status of a Ticket from in progress to another status and assigning the ticket to someone else, if the other person changed back the status to in progress it will be assigned automatically for the old one.
thats wrong behaviour how we can fix it thanks.
Hello @IT Admin
All the behaviour related to a workflow transition is generally defined in the post-function of that transition hence please look into the workflow transition configuration of the workflow and the relevant transition.
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