Jira Home Button after SSL

We just implemented SSL on our JIRA site.  Now the JIRA home button (the big JIRA logo in the upper left corner of the site) doesn't load the user's JIRA home location.  When you click the button it tries to load https://jira.example.com/secure/MyJiraHome.jspa but then times out.  It's removing the :8443 port.  If I manually add it after it times out, then it takes me to my selected home.

Can someone tell me what I'm missing or what I may have done wrong?

Thanks for any help!

2 answers

1 accepted

1 vote
Accepted answer

Hi Mike,

have you updated JIRA's base url?

Regards,

Peter

Yes, the base URL is updated.  It is https://jira.example.com.  It does not contain the :8443.  Does it need that port as well?

If you say that the button is taking away the :8443, it leads us to believe that the baseurl (the one you use for regular access to the site) should be:  https://jira.example.com:8443  

The port that you access this on, if not 443 or 80, should be included so that the browser is able to interpret the location of the site.  

As @Robert Heckel has stated above, if you don't use the default https port(i.e. 443) you have to put the port in the base url

It was the base URL.  I had updated the URL to https but didn't include the 8443.

We're running the app on a Windows machine, so I've updated the config to use 443 instead.

Thanks for everyone's ideas!

Not sure if i understand your setup.

I've setup a few setups, and done all mistakes commonly made smile

If you are running JIRA alone, you would have to include the portnumber in the baseurl too.

But:

Normally you would have apache mod proxy answering http/https request (on port 80 and 443), and forwarding it to a HTTP port on JIRA. This is because you preferably don't want to run JIRA as root, and if i am not mistaken you can't even start JIRA/Tomcat on 443 anymore.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 12 hours ago in Jira Ops

Jira Ops EAP Update #6: Slack improvements + three ways to get a live Jira Ops demo!

Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops progress as we work toward our 1.0 release. If you ever want to drop us feedback or ideas...

24 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you