Jira Core behind Webseal . Can´t remove permissions

Our Jira Core  (7.1.6) is behind a IBM Tivoli Webseal proxy.

 Webseal junction is unauthenticated. So everyone is able to access the Jira Application. You have to authenticate on the Jira Server

Works fine so far.

 

But in some areas there are problems.

 

e.g.

Remove permission from Permission Scheme is not possible

 

Issues  >> Permissions Schemes   Select Schema  (e.g. Test123) >> Browse Projects >> Remove

 

Error Messagge: We weren't able to complete your last action It could be for a variety of reasons, like a network or application error. You could try again, or refresh the page and try again.

 

 

 

Accessing the Jira application directly without the webseal works fine

 

 

The DELETE request doesn´t doesn´t reach the JIRA server when accessing throug the webseal, although DELETE,POST, PUT .. are allowed methods

 

This is the request without the Webseal.

1.2.3.4 - - [13/Jul/2016:11:37:18 +0200] "DELETE /rest/internal/2/managedpermissionscheme/10404 HTTP/1.1" 200 1461 "https://jira.xyz.com/secure/admin/EditPermissions!default.jspa?schemeId=10404" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36" 1081 2241

 

 

Anyone else using JIRA behind a Webseal

 

2 answers

0 vote

I've run into it a couple of times, and in both cases, the answer was that the Webseal server was mishandling requests.  At a glance, it looked like it was configured correctly, but a look at the logs showed it was doing the wrong things.  I think you've got the same issue from what you've said - you need an expert on Webseal to find out and fix the settings that are interfering with the requests going to the JIRA server (I certainly needed help from a Webseal consultant.  Even off the shelf, it's a poor product for configuring)

Found the reason.

 

The JIRA DELETE Request has a body with "content"

JIRA is sending something like  „{"grantsToDelete":[11911]}“

in the body.

But Webseal expects a content length of 0  

 

There is a similiar problem mentioned in this ticket with IIS

 

https://jira.atlassian.com/browse/JRA-44424

 

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you