Jira Charting plugin doesn't add custom fields

I want to add some gadgets from the JIRA Charting plugin. But when I add them I get an error:

"

There were no matching issues found. Please make sure that you have selected a valid project or filter and that you have correctly configured the required custom fields.

"

I went to the Custom Fields, but there are no fields available: eg. timesInStatus

I tried uninstalling and installing the plugin again, but this didn't help. The JIRA logs don't show any exception either.

Our JIRA versino 6.2.7 which is compatible with plugin version 1.23.

Any ideas?

2 answers

We have the same issue.

I've raised a support ticket.

0 votes

Hello Kevin,

You should be able to manually create the Custom Field after the plugin installation. Go to Administration > Issues > Custom Fields > Add Custom Field. Here, look for the "Time in Status" field type and create the field with Time in Status name. 

This should allow the gadget to work fine.

Cheers!

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,530 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you