JSS 2.5.2 and JIRA 7.1.9 - Plugin not woking

[Antonio D'Errico]

hello,

after i updated JIRA and JSS to following script in a transition cannot be executed.

from com.atlassian.jira import ComponentManager
from com.atlassian.jira.security.roles import ProjectRoleManager
result = True
project = issue.getProjectObject()
projectRoleManager = ComponentManager.getComponentInstanceOfType(ProjectRoleManager)
authenticationContext = ComponentManager.getInstance().getJiraAuthenticationContext()
userIsInRoleCustomers = projectRoleManager.isUserInProjectRole(authenticationContext.getUser(), projectRoleManager.getProjectRole("Customers"), project)
userIsInRoleDevelopers = projectRoleManager.isUserInProjectRole(authenticationContext.getUser(), projectRoleManager.getProjectRole("Developers"), project)
issueTypeIsNotSR = issue.getIssueTypeObject().getName() != "Service Request"                
if userIsInRoleCustomers:
	if not userIsInRoleDevelopers:
		if issueTypeIsNotSR:
			result = False
description = "You do not have enough permissions to create this Issue Type! Please select - Service Request -"

JSS Settings:

Global Edit Validation & Postfunction scripts enabled (QuickEdit): No

Global Edit Validation & Postfunction scripts enabled (IssueNav): No

Jython Installed: Yes

Jython Version: 2.5.2

Jython Home Path: /data/jira/home/jss/jython_2.5.2

python.home System Property: /data/jira/home/jss/jython_2.5.2

Base Scripts Installed: Yes

Base Scripts Path: /data/jira/home/jss/jython

Error:

2016-08-01 14:47:57,489 http-nio-9001-exec-18 ERROR ad 887x2154x1 1m98szw 172.16.177.197,10.0.0.63 /secure/QuickCreateIssue.jspa [c.q.j.plugin.workflow.JythonValidator] Unrecognized exception while executing Jyphon script: null
Traceback (most recent call last):
File "/data/jira/home/jss/jython/__init_interpreter__.py", line 6, in <module>
codecs.setDefaultEncoding('utf-8')
LookupError: no codec search functions registered: can't find encoding 'utf-8'

at org.python.core.codecs.lookup(codecs.java:82)
at org.python.core.codecs.setDefaultEncoding(codecs.java:40)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:186)
at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:204)
at org.python.core.PyObject.__call__(PyObject.java:387)
at org.python.core.PyObject.__call__(PyObject.java:391)
at org.python.pycode._pyx2.f$0(/data/jira/home/jss/jython/__init_interpreter__.py:16)
at org.python.pycode._pyx2.call_function(/data/jira/home/jss/jython/__init_interpreter__.py)
at org.python.core.PyTableCode.call(PyTableCode.java:165)
at org.python.core.PyCode.call(PyCode.java:18)
at org.python.core.Py.runCode(Py.java:1261)
at org.python.core.__builtin__.execfile_flags(__builtin__.java:522)
at org.python.util.PythonInterpreter.execfile(PythonInterpreter.java:225)
at com.quisapps.jira.jss.jython.JythonUtil.getNewInterpreter(JythonUtil.java:70)
at com.quisapps.jira.jss.jython.JythonUtil.getInterpreter(JythonUtil.java:43)
at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:29)
at com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:45)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)
at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:230)
at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:199)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy147.create(Unknown Source)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
at com.sun.proxy.$Proxy147.create(Unknown Source)
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
... 50 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59)
... 62 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 89 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
2016-08-01 14:47:57,493 http-nio-9001-exec-18 ERROR ad 887x2154x1 1m98szw 172.16.177.197,10.0.0.63 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue:
com.atlassian.jira.exception.CreateException: root cause: Traceback (most recent call last):
File "/data/jira/home/jss/jython/__init_interpreter__.py", line 6, in <module>
codecs.setDefaultEncoding('utf-8')
LookupError: no codec search functions registered: can't find encoding 'utf-8'

at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:588)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)
at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:230)
at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:199)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy147.create(Unknown Source)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
at com.sun.proxy.$Proxy147.create(Unknown Source)
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
... 50 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59)
... 62 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 89 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.jira.workflow.WorkflowException: root cause: Traceback (most recent call last):
File "/data/jira/home/jss/jython/__init_interpreter__.py", line 6, in <module>
codecs.setDefaultEncoding('utf-8')
LookupError: no codec search functions registered: can't find encoding 'utf-8'

at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:760)
... 233 more
Caused by: com.opensymphony.workflow.WorkflowException: root cause: Traceback (most recent call last):
File "/data/jira/home/jss/jython/__init_interpreter__.py", line 6, in <module>
codecs.setDefaultEncoding('utf-8')
LookupError: no codec search functions registered: can't find encoding 'utf-8'

at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:89)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
... 234 more
Caused by: Traceback (most recent call last):
File "/data/jira/home/jss/jython/__init_interpreter__.py", line 6, in <module>
codecs.setDefaultEncoding('utf-8')
LookupError: no codec search functions registered: can't find encoding 'utf-8'

at org.python.core.codecs.lookup(codecs.java:82)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:186)
at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:204)
at org.python.core.PyObject.__call__(PyObject.java:387)
at org.python.core.PyObject.__call__(PyObject.java:391)
at org.python.pycode._pyx2.f$0(/data/jira/home/jss/jython/__init_interpreter__.py:16)
at org.python.pycode._pyx2.call_function(/data/jira/home/jss/jython/__init_interpreter__.py)
at org.python.core.PyTableCode.call(PyTableCode.java:165)
at org.python.core.PyCode.call(PyCode.java:18)
at org.python.core.Py.runCode(Py.java:1261)
at org.python.core.__builtin__.execfile_flags(__builtin__.java:522)
at org.python.util.PythonInterpreter.execfile(PythonInterpreter.java:225)
at com.quisapps.jira.jss.jython.JythonUtil.getNewInterpreter(JythonUtil.java:70)
at com.quisapps.jira.jss.jython.JythonUtil.getInterpreter(JythonUtil.java:43)
at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:29)
... 239 more

[Chris Stamp]

In your stacktrace it  points to a codec api call that sets UTF-8 in your script. There may have been a change in how that is done in the new version.

LookupError: no codec search functions registered: can't find encoding 'utf-8'  is telling here. Check if a new dependency is necessary here.