hi there.
can anyone help me to create a right jql filter?
I need to search for issues with SLA "time to resolution" overdued (expired) more than 3 hours.
status = "In progress" and "Time to resolution" > elapsed("3h") is not working
Try:
status = "In progress" and "Time to resolution" < -3h
thanks, seems it work with std.
and what about its bounds? looks like it takes issues in + - some minutes, isnt it?
have issues with SLA Time to 2nd line reaction":
1) -2:06
2) -2:08
3) -2:09
4) -7:34
when I'm typing like (for additional custom SLA)
status = "Analysis 2nd" and "Time to 2nd line reaction" < -1h
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If you want to use minutes, the full unit should be in minutes:
Use < 130m instead of -2h10m.
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YW!
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