can anyone help me to create a right jql filter?
I need to search for issues with SLA "time to resolution" overdued (expired) more than 3 hours.
status = "In progress" and "Time to resolution" > elapsed("3h") is not working
thanks, seems it work with std.
and what about its bounds? looks like it takes issues in + - some minutes, isnt it?
have issues with SLA Time to 2nd line reaction":
when I'm typing like (for additional custom SLA)
status = "Analysis 2nd" and "Time to 2nd line reaction" < -1h
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