JIRA won't startup. Keeps failing on an error.

Tayyab Bashir Community Champion Aug 10, 2016

Hi, 
I have JIRA version 7.0.10

Till yesterday it was working fine, but now it won't startup and it's giving the following error.

http-nio-8080-exec-9 ERROR   -   [o.a.c.c.C.[.[localhost].[/].[internal-error-servlet]] Servlet.service() for servlet internal-error-servlet threw exception
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key javax.servlet.forward.request_uri
        at java.util.ResourceBundle.getObject(ResourceBundle.java:450)
        at java.util.ResourceBundle.getString(ResourceBundle.java:407)
        at com.atlassian.jira.i18n.BootstrapTranslationStore.get(BootstrapTranslationStore.java:27)
        at com.atlassian.jira.i18n.BackingI18n.getTranslation(BackingI18n.java:254)
        at com.atlassian.jira.i18n.BackingI18n.formatI18nMsg(BackingI18n.java:234)
        at com.atlassian.jira.i18n.BackingI18n.getText(BackingI18n.java:147)
        at com.atlassian.jira.web.util.InternalServerErrorDataSource.translateKeys(InternalServerErrorDataSource.java:267)
        at com.atlassian.jira.web.util.InternalServerErrorDataSource.appendFullMessageData(InternalServerErrorDataSource.java:65)
        at com.atlassian.jira.web.servlet.InternalServerErrorHelper.render500ResponsePage(InternalServerErrorHelper.java:69)
        at com.atlassian.jira.web.servlet.InternalServerErrorServlet.doRequest(InternalServerErrorServlet.java:19)
        at com.atlassian.jira.web.servlet.InternalServerErrorServlet.doGet(InternalServerErrorServlet.java:25)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
        ... 57 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)
 
 http-nio-8080-exec-13 ERROR      [o.a.c.c.C.[.[localhost].[/].[noopservlet]] Servlet.service() for servlet [noopservlet] in context with path [] threw exception [Exception occurred while rendering template 'templates/jira/appconsistency/jiralocked.vm'.] with root cause
java.lang.NullPointerException
        at org.apache.velocity.util.introspection.UberspectImpl.getMethod(UberspectImpl.java:183)
        at com.atlassian.velocity.htmlsafe.introspection.AnnotationBoxingUberspect.getMethod(AnnotationBoxingUberspect.java:108)
        at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:192)
        at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
        at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
        at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
        at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87)
        at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
        at org.apache.velocity.Template.merge(Template.java:328)
        at org.apache.velocity.Template.merge(Template.java:235)
        at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
        ... 27 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)

Could anyone help out what this error is and how resolve/start JIRA?
I have tried restarting it but it won't work. 

1 answer

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