JIRA won't startup. Keeps failing on an error.

Tayyab Bashir Community Champion Aug 10, 2016

Hi, 
I have JIRA version 7.0.10

Till yesterday it was working fine, but now it won't startup and it's giving the following error.

http-nio-8080-exec-9 ERROR   -   [o.a.c.c.C.[.[localhost].[/].[internal-error-servlet]] Servlet.service() for servlet internal-error-servlet threw exception
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key javax.servlet.forward.request_uri
        at java.util.ResourceBundle.getObject(ResourceBundle.java:450)
        at java.util.ResourceBundle.getString(ResourceBundle.java:407)
        at com.atlassian.jira.i18n.BootstrapTranslationStore.get(BootstrapTranslationStore.java:27)
        at com.atlassian.jira.i18n.BackingI18n.getTranslation(BackingI18n.java:254)
        at com.atlassian.jira.i18n.BackingI18n.formatI18nMsg(BackingI18n.java:234)
        at com.atlassian.jira.i18n.BackingI18n.getText(BackingI18n.java:147)
        at com.atlassian.jira.web.util.InternalServerErrorDataSource.translateKeys(InternalServerErrorDataSource.java:267)
        at com.atlassian.jira.web.util.InternalServerErrorDataSource.appendFullMessageData(InternalServerErrorDataSource.java:65)
        at com.atlassian.jira.web.servlet.InternalServerErrorHelper.render500ResponsePage(InternalServerErrorHelper.java:69)
        at com.atlassian.jira.web.servlet.InternalServerErrorServlet.doRequest(InternalServerErrorServlet.java:19)
        at com.atlassian.jira.web.servlet.InternalServerErrorServlet.doGet(InternalServerErrorServlet.java:25)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
        ... 57 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)
 
 http-nio-8080-exec-13 ERROR      [o.a.c.c.C.[.[localhost].[/].[noopservlet]] Servlet.service() for servlet [noopservlet] in context with path [] threw exception [Exception occurred while rendering template 'templates/jira/appconsistency/jiralocked.vm'.] with root cause
java.lang.NullPointerException
        at org.apache.velocity.util.introspection.UberspectImpl.getMethod(UberspectImpl.java:183)
        at com.atlassian.velocity.htmlsafe.introspection.AnnotationBoxingUberspect.getMethod(AnnotationBoxingUberspect.java:108)
        at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:192)
        at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
        at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
        at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
        at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87)
        at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
        at org.apache.velocity.Template.merge(Template.java:328)
        at org.apache.velocity.Template.merge(Template.java:235)
        at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
        ... 27 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)

Could anyone help out what this error is and how resolve/start JIRA?
I have tried restarting it but it won't work. 

1 answer

1 accepted

I answered in your other thread.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

50 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot