JIRA url page unavailable

It's been awhile since our small team has accessed JIRA. Today I went to the URL domain previously associated to our account.

https://iftsolutions.atlassian.net/

"Page unavailable" is displayed with a message from Atlassian, "The requested page failed to load. If the problem persists, please contact Cloud Support."

Billing records show this license is good until March 2018.

Please assist me with troubleshooting steps to resolve this issue.

1 answer

0 vote

Hi Nicole,

I see that your issue is indeed related to your billing account, so I have created a ticket with our Advocates team. They will be in touch with you shortly via e-mail.

Thank you for your understanding!

Kind Regards,
Shannon

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