JIRA url page unavailable

It's been awhile since our small team has accessed JIRA. Today I went to the URL domain previously associated to our account.

https://iftsolutions.atlassian.net/

"Page unavailable" is displayed with a message from Atlassian, "The requested page failed to load. If the problem persists, please contact Cloud Support."

Billing records show this license is good until March 2018.

Please assist me with troubleshooting steps to resolve this issue.

1 answer

0 votes

Hi Nicole,

I see that your issue is indeed related to your billing account, so I have created a ticket with our Advocates team. They will be in touch with you shortly via e-mail.

Thank you for your understanding!

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,319 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you