Tried to upgrade JIRA recently on our Win Server 2012 VM (db = SQL Server 2008) from v6.4.12 to v7.05, and then after that failed miserably, to v7.09. Attempts to contact Atlassian support since at least last week have also failed miserably. Launching after the upgrade redirects to a long error message like this:
java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;
...followed by about 200 lines of error details. Can anyone help?
We restored the VM back to an earlier version (with JIRA working at v6.4.12), then tried the upgrade to version 7.1. No errors, but no page, either. Support site is still down, even though Atlassian is spamming me about their wunnerful JIRA upgrade. Restarting VM to see if that makes any difference. It did not...
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I got a response back and it seems I needed to disable all the Pluging (Compatibility check). After that happened, at least it (upgrade) works. However, at the end of the upgrade, I have lost all the data so we are in the process of backing out and retrying.
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No. In fairness, I just opened the ticket yesterday and I guess they are in Australia.
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Hi John - not sure if this helps but we are facing the same issue (from 6.2.2 to 7.0.9 though).
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