Tried to upgrade JIRA recently on our Win Server 2012 VM (db = SQL Server 2008) from v6.4.12 to v7.05, and then after that failed miserably, to v7.09. Attempts to contact Atlassian support since at least last week have also failed miserably. Launching after the upgrade redirects to a long error message like this:
java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;
...followed by about 200 lines of error details. Can anyone help?
I got a response back and it seems I needed to disable all the Pluging (Compatibility check). After that happened, at least it (upgrade) works. However, at the end of the upgrade, I have lost all the data so we are in the process of backing out and retrying.
We restored the VM back to an earlier version (with JIRA working at v6.4.12), then tried the upgrade to version 7.1. No errors, but no page, either. Support site is still down, even though Atlassian is spamming me about their wunnerful JIRA upgrade. Restarting VM to see if that makes any difference. It did not...
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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