In our JIRA instance there are two tickets which does not show the transition button.This is only for two tickets rest of the tickets in the same workflow works perfectly. The affected two tickets are in OPEN status and there are out transitions from the OPEN status in the workflow , but it does not show in the specific tickets. We need to close those two tickets. Also i have checked the out condition of OPEN status, no issues of it.
This maybe a bug triggered by something (an add-on or other stuff). You may want to try:
Yes, but they are horrid and most people don't understand them, and you can't use SQL to fix the problem unless you know *exactly* what you are doing. Please, use the integrity checker, OR try to create a new set of workflows for the project and migrate to it (as changing the workflow on an issue to anything else, even an identical copy will force the correction of the underlying data)
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs