JIRA ticket transition does not show

In our JIRA instance there are two tickets which does not show the transition button.This is only for two tickets rest of the tickets in the same workflow works perfectly. The affected two tickets are in OPEN status and there are out transitions from the OPEN status in the workflow , but it does not show in the specific tickets. We need to close those two tickets. Also i have checked the out condition of OPEN status, no issues of it.

3 answers

This widget could not be displayed.

This maybe a bug triggered by something (an add-on or other stuff). You may want to try:

 

This widget could not be displayed.
Vasiliy Zverev Community Champion Dec 15, 2015

Check that this issue type exsisits into default issue type scheme and into issue type scheme assotiated with this project.

This widget could not be displayed.

Is there any SQL queries to check the integrity ?

Yes, but they are horrid and most people don't understand them, and you can't use SQL to fix the problem unless you know *exactly* what you are doing. Please, use the integrity checker, OR try to create a new set of workflows for the project and migrate to it (as changing the workflow on an issue to anything else, even an identical copy will force the correction of the underlying data)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

266 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you