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JIRA ticket creation via email

Sagar Shah Feb 10, 2016

Hello,

 

Can we create an issue/ticket via Email in JIRA ? Do we need any additional plugin for this to work ? or its inbuilt

also if it allows to create the issue can it send emails to group of users for state changes ?

-Sagar

 

2 answers

0 votes

Everything is documented here: https://confluence.atlassian.com/jira/creating-issues-and-comments-from-email-185729464.html

There are add-ons, check JEMH (JIRA Enterprise Mail Handler)

0 votes
Nic Brough [Adaptavist] Community Leader Feb 10, 2016

Not sure why you've flagged this with Confluence forums.

Anyway, have a look at https://confluence.atlassian.com/jira/creating-issues-and-comments-from-email-185729464.html

For "email groups on state change", have a look at notifications

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