Can we create an issue/ticket via Email in JIRA ? Do we need any additional plugin for this to work ? or its inbuilt
also if it allows to create the issue can it send emails to group of users for state changes ?
Not sure why you've flagged this with Confluence forums.
Anyway, have a look at https://confluence.atlassian.com/jira/creating-issues-and-comments-from-email-185729464.html
For "email groups on state change", have a look at notifications
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events